Refund and Cancellation Policy for Truecopy

By using the online eSign & Digital Signature Service provided by Truecopy Credentials Pvt Ltd (TRUECOPY), You (the user) agree to our Refund Policy as follows:

1) Refund and cancellation requests are only permitted within 24 hrs of making the payment.

2) Payment Gateway commissions and order processing charges will be deducted as applicable (upto 7% of payment made).

3) Any refund + cancellation request has to be made on email to support@truecopy.in stating the reason for requesting the payment.

4) Refunds shall be made within 7 working days of receipt of valid request.

5) No refund shallbe made after the order fulfillment process has been initiated.


For any questions about these Terms of Use, kindly contact support@truecopy.in